Emotional Intelligence: Way We Work

Abstract

The notion of emotional intelligence has become a scientific construct for understanding implications of behavior and adaptation of the individual to his environment. An employee commitment, together with a competent workforce seemed to be of decisive importance for a corporate to be able to compete in quality and to go along with changes. The present article is culmination of the research work, testing the awareness level of the concept of emotional intelligence, the emotional intelligence level of managers across the organizations; whether managers use emotional intelligence competencies to enhance their leadership skills and do managers recognize emotions of different stakeholders in designing their policies. This was done through a quantitative study and these constructs were operationalized by means of a pre-designed questionnaire. The correlation and regression results seem to indicate that there is an awareness of emotional competencies among managers, managers have moderate level of emotional intelligence and they use these competencies to enhance their leadership skills.